To receive your full access library card, you need to:

1. Complete the Online Application.

2. Please bring your photo identification with your name and current residence address to the library. Identification can be a California driver's license or an ID card issued by the DMV. If your photo identification does not list your current residence address, please provide an alternative identification showing your current residence address.

Please present your California Drivers’ License showing your current residence address. Children under the age of 18 will need to have a parent present in order to pick up their card.

If your California driver’s license does not have your current residence address, please bring a utility bill dated within 60 days, showing your name, and residence address. A list of other items we can use in conjunction with your California driver’s license can be found below

• Valid California Driver's license, California identification card, or other Picture ID with current address (hand-written address on the back is not acceptable)
• Current Vehicle Registration
• Current Temporary Driver's License
• Current rent receipt
• Recent (60 days) utility bill
• Current property tax bill
• Current (60 days) imprinted statement, such as Mastercard or Visa

The default PIN number for library cards is the last four digits of the telephone number the Library has on file for your account. If that doesn't work, please follow these steps to either reset your PIN or change your PIN from four (4) digits:

• By telephone: Please have your library card handy and call 805-449-2660 option 5.
• Online: Please fill out this form. (Note: This option is only available if you have an email address on file with the library.)

Start by placing a hold on desired materials via the Library catalog using your full access library card and PIN. You will be notified when the item is ready for pickup based on your notification preference stated in your library account. Items ready for pick up will show up in the checkout section of your library account. For more information about pick up your hold items, go to https://www.tolibrary.org/services/borrower-services/curbside-pickup-faq.

The Grant R. Brimhall Library’s drive-up book drop is open and can accept materials from both Grant R. Brimhall Library and Newbury Park Library.

Newbury Park Library and its book drops remain closed until further notice. Library staff are unable to accept any returns in person.

You may have up to ten (10) items on hold in your account at one time. As requests are fulfilled, additional items can be requested.

Most circulating materials may be renewed one time for half the original circulation period. Renewals are possible only within one week of the due date. Items cannot be renewed if they are rental items, feature DVD & Blu-ray or hold for another person.

^a A maximum of any combination of 10 DVDs. (Patrons under age 18 may only check out non-fiction, Children, Disney, and J videos/DVDs.)
^b There is an overall limit of 50 items checked out per account, regardless of item type.
^c A maximum of 20 of any combination of Music Compact Discs and Playaway Audio.
^d A maximum of 10 of any combination of Playaway View.
^e The Thousand Oaks Library Foundation has generously decided to waive DVD rental fees temporarily during the Curbside checkout period. 

At this time, the Library is collecting fines for overdue materials. Patrons can return materials to the drive up drops at the Thousand Oaks Library (1401 E. Janss Road, Thousand Oaks, CA 91362). The Newbury Park Library is closed to the public and is unable to accept any returns.  Please contact us if you have any questions regarding your account via phone (805) 499-2660 option 5 or the Ask a Librarian service.

All Thousand Oaks Library cards must be renewed every three years to ensure that patron contact information is up-to-date. By keeping account information current, patrons will be able to receive library notices in a timely manner. Cardholders must visit the Grant R. Brimhall Library or the Newbury Park Branch Library to present one of the required forms of identification in order to renew or validate their card.

If your address has changed, please bring a valid ID or other acceptable form of identification to update your address at a Circulation Desk during your next visit.

Accounts that have not been active and without address verification will be automatically expired and unavailable for use until a residence address has been verified.

In order to place holds and use Curbside-by-Appointment, you will need a full access physical library card . Please see the above question “How do I get a library card” for more information.