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Curbside Hold Pickup at Grant R. Brimhall Library
Patrons will park in designated spots on the Children’s side of the library during the library open hours.
Regular Hours for Curbside Pickup:
Monday - Friday: 10 a.m. to 6 p.m.
Saturday & Sunday: 12 p.m. to 5 p.m.
Curbside Pickup FAQ
You will be notified by the Library when your item(s) are ready to be picked up. The Library suggests using email as your notification method so that you will receive your notice as soon as possible and be able to pick up your hold items.
- Step 1 - Place a hold though online catalog or call 805-449-2660 option 5, and select TO Library as pickup location.
- Step 2 – After receiving a hold notice, come to the Grant R. Brimhall Library. Park in the designated spots outside the children’s side of the library. Please call the curbside number at 805-381-7355 to notify staff of your arrival. We will bring your materials out to you.
- Step 3 - Enjoy your selections
Need help? Please call us at (805) 381-7355.
All Thousand Oaks Library card holders with a hold ready for pickup may use Curbside Pickup.
Please be sure to bring your cell phone, library card, and photo identification with you to Curbside Pickup. Staff will bring your items out to your vehicle.
Find the items you want and request holds using the Library’s catalog: discover.tolibrary.org
If you need help placing a hold on items, please contact us by phone at 805-449-2660 during library open hours. You may also text your question to 805-253-2906, or contact us through Ask a Librarian asktolnow.tolibrary.org
Login to My Account to check the status of your item(s) under the Holds tab. If the status says “Ready For Pickup,” then you can schedule a Curbside Pickup or walk into the Library to pick up your item(s).
Yes. You can call the Library at (805) 449-2660 and staff will help you schedule an appointment, so you can pick up your items.
Items will be held for three or seven days depending on the type of materials.
Patrons can return their items to either the Grant R. Brimhall or the Newbury Park Library. Drive-up book drops are available at both locations. Patrons can also return items directly inside either library.
Not sure if you should pick up your holds using a locker, curbside, or hold shelf?
Here's a quick guide to help you find out which one will best meet your needs.
|Hold Locker||Curbside Service||Hold Shelf|
|Days to pick up before holds expire||3 days||7 days||3 or 7 days depending on the type of materials.|
|Open hours||24 hours, 7 days a week||See Open hours||See Open hours|
|Large items pickup (e.g. Book Club in a Box, Oversized books)||Not available||Yes||Yes|
|Location||Newbury Park Library||Grant R. Brimhall Library||Grant R. Brimhall Library and Newbury Park Library|
||Yes (Starting 7/6/21)
If you need more time to pick up your hold items, please use hold shelf or curbside service instead.