Text Notification FAQ

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Sign up for Text Notification

Starting Monday, August 3, 2020, Thousand Oaks Library will offer text and phone notifications from Shoutbomb - a text and voice messages service.

Sign up to:

  • Receive text notices about requested items ready for Curbside Pickup, items due soon and overdue items.
  • Send a text to request a renewal and receive a text back with the result of your request.

Note: There is no fee for this service, but your mobile service provider's regular text-messaging rates may apply.

What you need
  • A mobile phone that can send and receive text messages (Rates may apply. Confirm with your service provider).
  • The 14-digit barcode number from your library card and a PIN for your account

Courtesy Notices are sent out via email, text, or phone 3 days before items are due except items with a 2 or 3 day loan period. Please note, the Library is not responsible for notices not received.

Frequently Asked Questions:

How do I sign up for text notification?
What do I do if I don’t get a reply from the Shoutbomb service?
When will I receive texts?
What type of text notifications are available?
What other keywords can I use with Shoutbomb?
What if I switch phones but keep the same number?
How do I report an issue?
How do I stop the text notification service?
Can I opt for both email and text message notification?