Patrons must not disturb other patrons through disruptive behavior. “Disruptive behavior” is any behavior that interferes with a library patron’s enjoyment and use of the library, including, but not limited to:

• Loud or excessive noise or conversation.
• Speaking on cell phones (except in the atrium or patio areas).
• Exuding strong scents or odors (e.g. food odors, perfume, and other scented products).
• Use or storage of bicycles, skateboards, scooters, and other similar items (except in the provided bicycle racks).
• Smoking/vaping.
• Bringing animals (except for service animals) inside the library.
• Obstructing aisleways, doorways, walkways, and other avenues of ingress or egress.
• Failure to wear shoes, pants/ shorts, skirt, and shirt/top.
• Leaving personal items unattended.
• Eating or drinking in prohibited areas (e.g. computer station).
• Any behavior prohibited by law.

CITY OF THOUSAND OAKS ADMINISTRATIVE POLICIES AND PROCEDURES:

PURPOSE: To establish guidelines for the handling of disruptive patrons to ensure that library patrons and staff may use or provide Library services, resources, and facilities without undue disturbance or unreasonable interference.
Library patrons and staff are entitled to consideration, respect, and privacy.

Patrons exhibiting disruptive behavior will be asked to leave the library and not return until the following day. In circumstances where a warning is likely to immediately correct the disruptive behavior, staff may, but is not required to, issue a verbal warning identifying the disruptive behavior and the Library’s expectation that the disruptive behavior immediately ceases. If the disruptive behavior threatens public safety or is prohibited by law, the Ventura County Sheriff’s Department will be asked to respond. Egregious or repetitive exhibitions of disruptive behavior may result in a ban from the library for an extended period.