Thousand Oaks, CA

Zip Books is currently funded through Sunday, June 30, 2024.
The last day to request Zip Books is Saturday, June 29, 2024.

Requirements

• Patron must be at least 18 years old.
• Patron must have a Thousand Oaks Library card with good standing.
• Only ONE Zip Book may be requested at a time. A previous Zip Book must be returned before requesting another item, no more than four requests per month.
• Patron can only request items that are currently NOT in our libraries and that we don’t already own.
• The total cost of an item, including sales tax, must not exceed $75 for foreign items or audiobooks and $50 for all other items.
• Item may be a Book, a Large Print Book, or a Book on CD.
• Item must be available through Amazon Prime.
• Textbooks, study guides, best sellers, and materials published older than two years are not eligible.
• Item must be published within the last two years.
• Use Interlibrary Loan to request materials that are published older than 2 years.
• Zip Books may be added to the library's collection if they fall under our collection development guidelines.

How to Request and Return a Zip Book

Step 1: Fill out the Zip Books Request Form.

Step 2: Library staff will email or call to let you know what day to expect the book to arrive from Amazon or let you know if it is not available. Please contact us at: illdept@tolibrary.org if you don’t receive your book on the day estimated.

Step 3: Keep the item up to four weeks. Please insert the gift receipt (see sample on the right) in the Zip Book and return the book in its original package or in a securely enclosed plastic bag at a service desk.  Once the item is checked in, it will be taken off your library record and you may request the next item. An item that is lost or damaged, or incorrectly returned to the library may result in a full replacement charge on your account, and a temporary suspension to use the Zip Book Service until the issue is resolved.

Step 4: You will be asked to complete a short survey which allows us to track patron satisfactory level with the program.

ZIP BOOK SURVEY

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