Watch How to use the Library Lockers
Library Hold Lockers FAQ
The Hold Lockers are a self-service system, offering 24/7 contact-free access to pick up library materials.
The Hold Lockers are located outside of the Newbury Park Library to the left of the main entrance. To pick up your items, follow the instructions on the touchscreen.
Any patron with a valid Thousand Oaks Library card can use the Hold Lockers. Choose the “Newbury Park Lockers” as your pick-up location when you are placing a hold.
To ensure that all patrons have equal access to the Hold Lockers, all Hold Locker requests will be held for three days. If the items are not picked up within three days, your hold request will expire, and you will need to place it again.
Unfortunately, it's not possible to choose which items to take. Once you open the locker with your items, they will all be checked out to your account automatically. Please be sure to take all of the items inside the locker. If you no longer want an item, please place it in one of the walk-up return bins.
If you need to have a locker you can reach easily, please select Newbury Park Lockers - Accessible as your pick-up location.
Various reasons may prevent items from checking out at the lockers, such as unpaid bills or fees, an expired account, too many items checked out to your card currently, or other system blocks. Please e-mail us at email@example.com, or call us at 805-449-2660 for help. We'll respond during Library hours.
The Newbury Park Library’s drive-up return bins are open and can accept materials from both Grant R. Brimhall Library and Newbury Park Library. You can also return materials in one of the walk-up return bins.
Not sure if you should pick up your holds using a locker, curbside, or hold shelf?
Here's a quick guide to help you find out which one will best meet your needs.
|Hold Locker||Curbside Service||Hold Shelf|
|Days to pick up before holds expire||3 days||7 days||7 days|
|Open hours||24 hours, 7 days a week||Limited hours||Limited hours|
|Large items pickup (e.g. Book Club in a Box, Oversized books)||Not available||Yes||Yes|
|Location||Newbury Park Library||Grant R. Brimhall Library||Grant R. Brimhall Library and Newbury Park Library|
If you need more time to pick up your hold items, please use hold shelf or curbside service instead.
Be sure your account is active, free of billed items, have fewer than 40 items checked out to your account to ensure a successful experience using the unattended Hold Lockers.