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Accessibility Statement

Updated: May 2026


General

The Thousand Oaks Library is committed to providing inclusive access to ensure that its services are accessible regardless of ability. We work to improve access to our online content, documents, and digital services and to reduce barriers whenever possible.

The Web Content Accessibility Guidelines (WCAG) are an international standard that explains how to make web content accessible. Federal regulations require that City of Thousand Oaks web applications and content comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA by April 24, 2026.

Known Limitations

The Library website features links to external sites operated by third-party vendors. While we make every effort to choose electronic content that meets accessibility standards, we cannot guarantee the accessibility of these third-party services, as they are not managed by the Thousand Oaks Library.

For core components that are not fully WCAG 2.1 AA compliant, staff will reach out to the vendor for a remediation plan and a timeline to fix the non-compliant issues.


Accessibility Resources

Many popular browsers and devices include built-in accessibility tools.Follow the links below for more information:

  1. Microsoft Accessibility Information
  2. Firefox Accessibility Information
  3. Chrome Accessibility Information
  4. iOS Accessibility Information
  5. Android Accessibility Information


Assistive Technology in the Library

The library offers assistive technology to support access, including:

  1. A low vision reader located in the Quiet Study Room at the Grant R. Brimhall Library
  2. An accessible computer station at the Grant R. Brimhall Library offers Windows accessibility features, such as magnification and screen narration. This station is also equipped with a large-print keyboard and a trackball for enhanced usability.
  3. Sorenson Video Phone for the hearing impaired is located in the Group Study Room at the Grant R. Brimhall Library.


On-going Improvement

We regularly review our website and digital services and work to improve accessibility over time. If we learn about an accessibility issue, we will work to address it and, when appropriate, provide information or assistance in another way.


Contact Us

Please contact us via email or by phone with the details below if you came across an accessibility barrier on our website or in one of our digital services.

  1. A description of the problem
  2. The web address (URL), page title, or document name
  3. The format you need, if applicable
  4. Your contact information

Email: ask@tolibrary.libanswers.com

Phone: 805-449-2660 (Option 4)

Library Hours

Monday-Thursday: 10 a.m. to 8 p.m.

Friday: 10 a.m. to 6 p.m.

Saturday: 10 a.m. to 5 p.m.

Sunday: 12 p.m. to 5 p.m.