Digital Audio Player FAQ

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PLAYAWAY is sponsored by the Friends of the Thousand Oaks Library.

The Playaway digital audio player has arrived at the Thousand Oaks Library.  The audio book is an all-in-one package, with the content preloaded on the player.  For your convenience, accessories are available for purchase at the Circulation Desk or the Foundation store.  Other accessories for the Playaway may be available in the Foundation store, such as specialized speakers or converter kits for use in automobiles.

Ear buds: $2.00/ea.
Lanyards: $2.00/ea.
Batteries: $1.00/ea.       

*A package is available for a nominal fee of $4.50 (including one pair of ear buds, one lanyard, and one AAA battery).

How do I change the battery | How long does one AAA battery last? |
How do I know how much battery life is left in my unit? |
How do I use the lanyard? | What do I do if my Playaway locks up? | My Playaway will not turn on. What do I do? | How long can I check out a Playaway? | Can I place a hold on a Playaway?

1. How do I change the battery?

Locate the battery door at the wide base of the player (the door is covered with the small title label on the wide base). Then, use your thumb, coin or a screwdriver to push the door away from the player so it snaps off. Some battery covers may be harder to remove than others, so you may have to use a tool to gently help it off. Once you have the battery door off, remove the old battery and replace with a fully charged battery. Lastly, snap the cover back into place.

2. How long does one AAA battery last?

A standard AAA battery will provide an average of 20 hours of playtime. The majority of our titles will only require one battery to listen to the entire title.

3. How do I know how much battery life is left in my unit?

The Playaway LCD has a small battery icon that is displayed on screen. There are three levels of battery life reflected in the icon. When one bar is left in the battery icon, you have 20% power left.

4. How do I use the lanyard?

Locate the lanyard attachment area at the narrow top of the player. Some players will have a clip at the top of the unit. To release the clip, position the Playaway with the book cover facing you, and use your thumb, coin or a screwdriver to push the clip up. Some clips will be harder to release then others, so you may have to use a tool to push the clip away from the player until it snaps up. Next, thread and loop the lanyard through the clip.

Some players will have an indentation at the top of the player. To attach the lanyard, simply thread and loop the lanyard into the indentation.

You can now wear it around your neck or use it as a shoulder strap.

5. What do I do if my Playaway locks up?

Like any good storyteller, sometimes the Playaway just needs a moment to catch its breath. First, turn it on and off. If that doesn't solve the problem, remove and reinsert the battery.

6. My Playaway will not turn on. What do I do?

First, we recommend inserting a fresh battery. If the player still does not turn on, contact the Grant R. Brimhall Library at 805-449-2660 or the Newbury Park Branch Library at 805-498-2139.

7. How long can I check out a Playaway?

Playaways have a four week loan period and they are renewable.

8. Can I place a hold on a Playaway?

Yes.